THE ELGIN SYMPHONY ORCHESTRA PRIVACY STATEMENT
This document was last updated on August 1, 2007

The Elgin Symphony Orchestra is committed to protecting your privacy as you purchase our products online. This statement of privacy explains our methods of information collection, use and disclosure. Please read the complete privacy statement.

COLLECTION AND USE OF PERSONAL INFORMATION
At various points in the site, you may be allowed to or requested to submit Customer Proprietary Network Information "CPNI". Such information may include your name, phone number, company name, address, etc. and will be used for the purposes outlined below. This information will be used to contact you, resolve errors you report on the site, and provide technical assistance to you. The Elgin Symphony Orchestra will not sell, rent or distribute your e-mail address to any third party at any time. The information submitted through our site pertaining to CPNI will remain confidential to The Elgin Symphony Orchestra and will be used solely for the purpose of providing services to you, contacting you, or processing requests you submit via the site. We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request.

COLLECTION AND USE OF NON-PERSONAL INFORMATION
Non-personal information is defined as generic information collected about an "unknown" user and their activities on our site. This information is collected non-intrusively and is used for internal purposes only. We reserve the right to collect statistics from the site to learn more about customer behavior. Collecting such information allows us to learn what areas of the site are most popular and may provide us with statistical information that will allow us to better develop our site and provide the best online experience possible. During the course of information collection, we may collect browser information, IP addresses and other non-personal information. We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze site usage, as well as to offer you products, programs, or services.

LINKS
The Elgin Symphony Orchestra may include links to outside organizations and sites as an added service for the convenience of our users. We do not monitor these outside sites, nor do we make any claim as to the credibility, content, actions or policies of these outside sites.

COPYRIGHT, TRADEMARK RIGHTS
No part of any Elgin Symphony Orchestra publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means - electronic, mechanical, photocopying, recording or otherwise - without the written permission of the Elgin Symphony Orchestra.

ACCURACY OF INFORMATION
The Elgin Symphony Orchestra makes every attempt to ensure the accuracy and reliability of the content on this site. We make no claim, nor do we accept responsibility for errors in data or site downtime. Although we will make every reasonable attempt to ensure the information that is being delivered is accurate, we cannot make any guarantees to this fact. Any and all use of this site is done so knowingly by the user and the user assumes all risk in using this tool.

SECURITY OF INFORMATION
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Elgin Symphony Orchestra will not be held responsible for the loss or theft of information in the event of a security breech.