Utility Menu

ESO Box Office


Regular box office hours are Mondays-Fridays from 10 AM-4 PMClosed Saturdays and Sundays and most federal holidays.
During summer months, please call 847-888-4000 in advance to verify hours.

Address: Elgin Symphony Orchestra * 20 DuPage Court * Elgin, IL  60120
During summer months, please call 847-888-4000 in advance to verify hours.

Phone: 847-888-4000
If a representative is unavailable to assist you, please leave a voice message with your first and last name, a contact phone number and a brief message.  A representative will return your call as soon as possible.

Fax: 847-888-0400

Email: boxoffice@elginsymphony.org
A representative will reply within 1-2 business days.  For security purposes, please do not send credit card information via email.

Website: ElginSymphony.Org
Available 24/7/365 to purchase single tickets and gift certificates.


Experience critically-acclaimed, world-class entertainment without the hassles of the big city!


Concert Locations:
Hemmens Cultural Center, 45 Symphony Way in downtown Elgin
Click here to view Hemmens seating chart
Prairie Center for the Arts, 201 Schaumburg Court in Schaumburg (October 4, 2019 and January 10, 2020 only)
Click here to view Prairie Center seating chart

Box Office/Will Call opens one hour prior to performance time and is located in the venue lobby.  Seating begins 30 minutes prior to performance time.

The run time of a concert is approximately 2 hours and 15 minutes, which includes a 20-25 minutes intermission.

Late seating is at the discretion of house management.  If you arrive late, you may have to wait until a movement/song has finished before being seated in the auditorium.


Exchange Policy: Coming Soon

Special Events Exchange Policy: Coming Soon

Exchange Options: Coming Soon

Lost Tickets: Coming Soon

Fees: Coming Soon

Subscribe & SaveSave 10% or 20 % off the single ticket price when you purchase 3+ concerts (excludes Abbey Road).  Subscribers receive 10% or 20% off additional purchases (excludes Abbey Road).
Group Sales – Groups of 10 or more can save 15-25% off the single ticket price!  Contact the box office for more information.
Ticket Promotions – To receive ticket promotions via email, join our email list.