The ESO is thrilled to return to the stage for an exciting 2021-2022 season! We look forward to welcoming you back to enjoy live performances with your Elgin Symphony Orchestra.
The health and safety of our musicians, staff, and you are paramount as we resume live concert experiences. As such, we have established the following policies in accordance with CDC and State of Illinois guidelines to best protect everyone who enters the concert hall:
- All audience members must provide proof of complete vaccination for COVID-19 prior to entering the concert venue, regardless of if these were previously shown or submitted.
- Please bring your COVID-19 vaccination record to the performance (photos of both sides of the record are also accepted), as well as photo Identification.
- Masks are recommended but optional for concert attendees at the Hemmens Cultural Center.
- Tickets will be on sale at the Hemmens Cultural Center one-hour prior to each performance. However, to be mindful of the safety concerns surrounding COVID-19, we encourage that our patrons purchase tickets in advance to prevent crowding within the venue.
- Pre-purchased tickets may be collected at Will Call on the day of the concert. Tickets purchased online the day of the concert will require proof of purchase.
We look forward to welcoming you back for a wonderful season of great music. If you have any questions, please contact our Box Office at 847-888-4000.
Refunds – Covid-19 Policy
Ticket refunds will be provided should a patron test positive for COVID-19, exhibit any COVID-19 symptoms, or have been exposed to COVID-19 in the past 10 days.
